They’ll watch how you treat people in that context and draw conclusions about how well they’re likely to be treated themselves.
(By the way, it’s important to note that you don’t want to offer the planned transition option to someone who you don’t trust to handle it well.
The employee readily admits that is true, and is very receptive to training and coaching.
Assuming that you think the joint agreement for a transition is the better option, be honest about that, because you don’t want to encourage her to take a path that you think is doomed for failure.
You could say something like, “I’m happy to give you a chance to pursue the improvement plan option if you want to, but I would hate for it to turn your experience here negative.
The feel of the meeting should be that while the current situation isn’t working out, you want to jointly figure out a way forward that will be best for both the employee and your organization.
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However, the rest of my team and I are overwhelmed with a lot of work.